MODULE 2: ACCOUNTABILITY

Elements of an Effective Accountability System

Element 4. Effective Consequences

Examples of measured safety behaviors and performance at various levels include:

Top/mid-level managers.

Unfortunately, measurement at this level usually includes results statistics over which top managers actually have little direct control. These measures include accident rates, experience modification rates, and workers compensation costs.

This situation may place enormous pressure on top managers to pressure supervisors to hold down the number of accidents in their departments. The emphasis is placed on achieving "zero accidents" rather than "total compliance." Consequently, the result may be ineffective evaluation of results at all levels. To be most effective, appropriate behaviors and activities to evaluate at top/mid-level involvement include:

o Involvement in safety management system formulation and implementation. ·
o Developing effective safety policies, programs, procedures. ·
o Arranging management/supervisor safety training. ·
o Providing physical resources and psychosocial support. ·
o Involvement in safety education/training. ·
o Supporting involvement in the safety committee.