Conducting
an Accident Investigation
Course 102
Safety Certified Supervisor Series
MODULE 3: CONDUCTING INTERVIEWS
Preparing for the
interview
You're first task is to determine
who needs to be interviewed. Questions will need to designed around the interviewee.
Consequently, each interview will be a very unique experience. Interviews
should occur as soon as possible, but usually do not begin until things have
settled down a bit. Some people you may want to consider for an interview
include:
- The victim. To determine
specific events leading up to and including the accident.
- Co-workers. To establish
what actual vs. appropriate procedures have been used.
- Direct supervisor. To
get background information on the victim. He or she can provide proceduralinformation
about the task that was being performed.
- Manager. Can be the main
source for information on related systems.
- Training department.
To get information on quantity and quality of training the victim and others
have received.
- Personnel department.
To get information on the victim's and others' work history, discipline,
appraisals.
- Maintenance personnel.
To determine background on equipment/machinery maintenance.
- Emergency responders. To
learn what they saw when they arrived and during the response.
- Medical personnel. To
get medical information (as allowed by law.)
- Coroner. Can be a valuable
source to determine type/extent of fatal injuries.
- Police. If they filed
a report.
- Other interested persons.
Anyone interested in the accident may be a valuable source of information.
- The victim's spouse and family.
They may have insight into the victims state of mind or other work issues.