Wrong Answer. Try Again!
A is the correct answer. False. An important policy for successful formal observation procedures is that they are not, in any way, linked to discipline. To make sure this occurs, formal observers should be employees, not supervisors or other managers. Supervisor/manager roles and responsibilities as observers may quite confusing to those being observed. It's fine for observers to express appreciation when safe behaviors are observed, and warn employees that are not performing safe procedures. Observers should not discipline or "snitch" on employees: To do so ensures the formal observation program will fail as an accurate fact-finding tool. If employee worry about getting disciplined as a consequence of formal observation, the trust required for an effective program will not exist: the FOP is more likely to be a big flop!
MODULE
ONE: BASIC CONCEPTS
Practice Question 21
Select the Best Answer
|
An important policy for successful formal observation procedures is that they are always linked to discipline. |
A. True
B. False
