MODULE
4: EFFECTIVE SAFETY COMMUNICATIONS
Question 18 Review
Select the Best Answer
The words we speak when talking to another person represent information transferred on the __________of communication: |
Incorrect. Try Again!
C, is the correct answer. Ignoring what was said. Every response but ignoring acknowledges the existence of the other person. Ignoring says, "you're so unimportant, you don't exist"; the absolute worst message you can send someone. It doesn't matter why you ignore, it "ticks people off." Try it...you'll see ;-) On the other hand, the very best thing you can do each day is to be the first one to say "hi!" to everyone you meet.
A. Positive comments about
what was saidB. Pretending interest in what was said
C. Ignoring what was said
D. Negative comments about
what was said